We aim to ensure your satisfaction with every order. Please review our returns and refunds process below for items purchased using Cash on Delivery (COD).
Return Eligibility
If you receive a product that is damaged, defective, or not as described, please contact us within 3 days of delivery. To be eligible for a return, items must be unused and in their original condition and packaging.
How to Request a Return
To initiate a return, contact us at [email protected] with your order details, reason for return, and, if applicable, a photo of the item. Our team will review your request and provide return instructions.
Return Process
Once your return is approved, you will be guided on how to send the item back. Please ensure the item is securely packaged to avoid any damage during return transit.
Refunds
Since we operate on a Cash on Delivery (COD) basis, refunds are issued only after we receive and inspect the returned item.
Non-Returnable Items
Some items may not be eligible for return due to hygiene reasons or product type. You will be informed at the time of purchase if an item is non-returnable.
Contact Us
If you have any questions or concerns about your return or refund, feel free to reach out to us at [email protected].